In business (especially sales) we encounter all kinds of people. It’s just the nature of the beast.
In the past I would get insulted when people told me “no.”
Why is she telling me no?
What did I do wrong?
It’s not me, she just doesn’t know what’s good for her.
Am I right? These are things we tend to think when someone tells us “No, I’m not interested at this time.”
Over the years, I’ve learned to let a lot of this go, and when someone does say no, to just be kind and still move on. A key thing to remember is that when someone says no at the moment, that doesn’t mean it’s no forever. I also like remember times I’ve said no. We all have, we all have boundaries.
Just recently I was told no by another mom to do an interview. And at first I seriously didn’t understand because it’s an interview, I’m not asking for any money, but I was asking for her time. Time is priceless - it’s something we don’t have a lot of, but we also take the time we do have for granted.
Having a thick skin and soft heart will get you a lot farther with your relationships than having a thick skin and thick heart. People want to know they are appreciated, even if we, as sales people, are not.
Here’s to another day we are alive! Make it count.
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